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Welcome to Postmaster.info!

Latest Additions

  • Web Support Tool Beta: The AOL Postmaster Team is launching the beta of their new web support tool for delivery issues!
  • New Postmaster Blog: The AOL Postmaster Team is launching a new blog! Read it!
  • Updated Sending Requirements and Best Practices: We have updated our sender requirements and sender best practices documents to be more informative and helpful!



Main Menu
  • Whitelist and CertifiedEmail: This area contains descriptions of the whitelist and CertifiedEmail programs for qualified senders.
  • AOL Members: The documents in this section provide AOL Members with basic answers to common questions about email.
  • MAAWG: Messaging Anti-Abuse Working Group
  • Feedback Loop: This area contains information about how the Feedback Loop works and a Feedback Loop request form.
  • Error Messages: This area contains a list of AOL specific error messages and a brief description.
  • Guidelines: This area is the home base for all of AOL's policies, standards, and guidelines relating to e-mail.
  • FAQ: The documents in this section give non-Members basic answers to common questions about AOL email.
  • Tools: Various tools to assist you in getting your email through to AOL.
  • AOL Mail Servers: This area contains a list of AOL's dial up ranges and outbound mail servers.
  • Troubleshooting: Having a problem sending mail to AOL Members? Getting an error message you don't understand? This section should lead you through a step-by-step solution process. 
  • Tutorial: The tutorial is the main source of detailed information about the AOL mail process.