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You are here: Home>> Web Support
These tools are not for AOL members and customers. If you have a customer service issue, please visit the AOL help site.
AOL is pleased to present web support tools designed to provide a better experience for our mailers - especially international mailers.If you find that a tool is not working correctly, please read the FAQ.
HELP! How do I know which tool to use? AOL gives bounce codes in the form of "AAA:BB" - for example, RLY:YB. Examine the first three letters (AAA) and choose the appropriate tool from the list below:
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